August 12th, 2008 
Hey guys, as anyone that has visited in the last 24 hours has seen, Click Consultants went down, as well as 90% of my sites including all of my affiliate sites. I own 4 dedicated servers, 3 of them are with Spry, and 1 is with LiquidWeb. Needless to say, the 3 hosted with Spry all went down yesterday at about 3 – 4 PM EST.
So let’s start from the beginning…
About 3 weeks ago, I received an email stating my bill from last month hadn’t been paid and the bill for this month was due. So, I went to log into my account to see what was up and why I didn’t pay last months bill and I was unable to log in to the billing part. I was however able to log in to the support part of the site. So I did what anyone would do. I called their support number!
I spoke with someone (always get names!) who’s name I didn’t get, that said they would get the login fixed for me and shoot me an email letting me know when it was good to go.
Three days after that phone call (yesterday) my servers would all be terminated due to non-payment… So, I called back in, told the story above and they got everything back up asap and apologized.
So, am I ticked? I was ticked when I found out the sites were first down…however, I really think it’s both my fault as well as my hosting companies.
I shouldn’t of waited 3 days to hear back from the guy, I should of called back in after 24 hours of not hearing from him, however, he should of did his job and got back to me. Also, I could of paid via the telephone or something I’m sure, so again I don’t really have an excuse as I (you) should always do whatever to protect your investments/business.
So, I got over it, anyone that has been a member here for any amount of time knows this isn’t normal. This is the first downtime we’ve had in about 1 year!!! So I apologize for the downtime, and hopefully it will be another year before we have anymore downtime!
NOTE: Also, I just wanted to note that all advertisers will receive a day extension on their ad(s). Thanks.
Popularity: 15% [?]
Related Posts
Affiliate Networks are Screwing You Over!!!
Google Introduces CPC for Site Targeted Campaigns
Loading ...
Yo, that sucks dude….I had my readers screamin at me like ” man, you recommended a dude that makes 100k/month and his site is down due to non payment” lol….
I know things happen sometimes man, I be you’ll make sure to be paid ahead of time from now on. Downtime sucks! Glad to see you back up though.
Well again, the only reason it was down for non payment was because I wasn’t able to login to pay the bill, although like I said, I guess I could of found a way, I just figured they’d fix it first…
How has your experience been with Liquidweb?
I actually really like LiquidWeb and would host all my servers with them, except when I first started in this business, I used DirectAdmin instead of Cpanel and I’m too lazy to manually move each and every site over to a new server with cpanel.
Thanks. I’m moving my HG stuff over to their VPS hosting. Also, they’re about a 30 minute drive from my house so I can just show up at their doorstep if they mess up.
Woo. Gooooo Liquid Web
It is hard to move over from DA to Cpanel because they are quite different so I understand why you wouldn’t move everything.
But if you ever decide to… let me know so I can try to get you a good deal.
How do they terminate servers that you own? Maybe they take a sledge hammer to them and throw them into a skip? That would be harsh though.